FAQs
Customer Questions, Answered with Care — Shop Confidently with Orbix Mall’s Trusted UAE Online Service
At Orbix Mall, we believe clarity builds trust. Our FAQs are designed to answer your common questions about delivery, payment, returns, and quality assurance. We’re dedicated to offering a smooth, transparent shopping experience across the UAE, ensuring every customer enjoys luxury, reliability, and value with every purchase.
Where does Orbix Mall deliver?
We currently deliver all across the UAE, covering every major city and region.
How long does delivery take?
Your order will be delivered within 2 to 3 working days after confirmation.
Can I return or exchange an item?
Yes! If your item arrives damaged, defective, or not as described, please contact us within 7 days of delivery for an exchange or return.
What payment methods do you accept?
We currently accept Cash on Delivery (COD) for all orders within the UAE.
Are the products original and high quality?
Absolutely. Every product at Orbix Mall is carefully selected to ensure top quality, durability, and customer satisfaction.
Why should I shop from Orbix Mall?
Orbix Mall is committed to giving you the best shopping experience — offering premium, stylish, and high-quality products at reasonable prices with trusted UAE delivery.